Skip to content
QwryAI
Documentation

Explore the documentation

Quick StartWelcome to QwryAI

Get started with QwryAI and discover how to build an AI support assistant trained on your business data.

Quick StartBuild Your First AI Agent

Create a support agent from your website, review its knowledge, and publish it to your site.

Quick StartBest Practices

Use these practices to improve answer quality, reduce failed handoffs, and keep your chatbot useful over time.

Quick StartResponse Quality

Improve how accurately and helpfully your chatbot answers customers.

AI Agent ManagementPlayground

Test and optimize your chatbot before deployment.

AI Agent ManagementData Sources

Add, train, and maintain the knowledge your agent uses to answer customer questions.

AI Agent ManagementDeploy

Add your chatbot to a website or ecommerce storefront.

AI Agent ManagementSettings

Choose the Copilot model, set a rate limit, and block spam and countries.

AI Agent ManagementEmail Settings

Configure email handoff and reply behavior for chatbot support workflows.

AI Agent ManagementLead Forms

Collect customer details directly inside the chat experience.

AI Agent ManagementIntegrations

Connect QwryAI with external platforms and business tools.

AI Agent ManagementDeveloper & Agent Access

Connect QwryAI to external AI tools, MCP clients, scripts, and CLI workflows.

AI Agent ManagementBackstage

Ask questions about your agent and workspace in a dedicated internal conversation.

AI Agent ManagementInstructions

Define your agent's behavior, guardrails, model, and response style.

AI Agent ManagementProcedures

Write a repeatable customer process with instructions, conditions, and actions.

AI Agent ManagementAction approvals

Review the exact input before an action performs a business write.

Pages

Integrations

Shopify

Connect Shopify store context with QwryAI support workflows.

Connect your store

Shopify supplies store and catalog context for commerce actions. Connect the store to the agent that will support its customers.

Authorize Shopify

  1. Open Integrations and choose Shopify.
  2. Enter the Shop name: the subdomain before .myshopify.com.
  3. Select Connect Shopify and review the requested access in Shopify.
  4. Return to QwryAI after authorization and inspect the catalog sync status.
  5. Configure the required Shopify actions and enable them on supported channels.

Check catalog readiness

A successful authorization starts the connection; catalog synchronization is a separate process. Wait for the catalog status to finish before checking product recommendations. If a product is missing, compare its current store publication state with the sync status.

Verify with real store information

Use an actual product URL or SKU to check product answers. For order-specific actions, use your store’s supported customer-verification flow. Confirm availability and permissions before enabling actions that change orders, carts, or customer details.