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Quick StartWelcome to QwryAI

Get started with QwryAI and discover how to build an AI support assistant trained on your business data.

Quick StartBuild Your First AI Agent

Create a support agent from your website, review its knowledge, and publish it to your site.

Quick StartBest Practices

Use these practices to improve answer quality, reduce failed handoffs, and keep your chatbot useful over time.

Quick StartResponse Quality

Improve how accurately and helpfully your chatbot answers customers.

AI Agent ManagementPlayground

Test and optimize your chatbot before deployment.

AI Agent ManagementData Sources

Add, train, and maintain the knowledge your agent uses to answer customer questions.

AI Agent ManagementDeploy

Add your chatbot to a website or ecommerce storefront.

AI Agent ManagementSettings

Choose the Copilot model, set a rate limit, and block spam and countries.

AI Agent ManagementEmail Settings

Configure email handoff and reply behavior for chatbot support workflows.

AI Agent ManagementLead Forms

Collect customer details directly inside the chat experience.

AI Agent ManagementIntegrations

Connect QwryAI with external platforms and business tools.

AI Agent ManagementDeveloper & Agent Access

Connect QwryAI to external AI tools, MCP clients, scripts, and CLI workflows.

AI Agent ManagementBackstage

Ask questions about your agent and workspace in a dedicated internal conversation.

AI Agent ManagementInstructions

Define your agent's behavior, guardrails, model, and response style.

AI Agent ManagementProcedures

Write a repeatable customer process with instructions, conditions, and actions.

AI Agent ManagementAction approvals

Review the exact input before an action performs a business write.

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Actions

Web Search

Let your agent search public information when its answer needs a current source.

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Overview

Web search gives the agent a way to retrieve public information during a conversation. Use When to use to explain the questions that should trigger it.

Configure web search

  1. Choose Web search in Create action.
  2. Enter the Action name and When to use instructions.
  3. Choose whether to Include images.
  4. Optionally enter Included domains, one public HTTP or HTTPS URL per line.
  5. Select channels, save, and enable the action.

Limit search scope

Leave Included domains empty to search the public web, or enter up to 300 public URLs to restrict the search. Use sources appropriate for your customer's question and avoid private or local addresses.

Test the result

  • Ask a question that matches your instructions and check the cited sources.
  • If domains are restricted, verify the response uses the intended sources.
  • Test a question with no useful result and check that the agent explains the limitation.
  • Check image rendering in the selected channel when images are enabled.