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Quick StartWelcome to QwryAI

Get started with QwryAI and discover how to build an AI support assistant trained on your business data.

Quick StartBuild Your First AI Agent

Create a support agent from your website, review its knowledge, and publish it to your site.

Quick StartBest Practices

Use these practices to improve answer quality, reduce failed handoffs, and keep your chatbot useful over time.

Quick StartResponse Quality

Improve how accurately and helpfully your chatbot answers customers.

AI Agent ManagementPlayground

Test and optimize your chatbot before deployment.

AI Agent ManagementData Sources

Add, train, and maintain the knowledge your agent uses to answer customer questions.

AI Agent ManagementDeploy

Add your chatbot to a website or ecommerce storefront.

AI Agent ManagementSettings

Choose the Copilot model, set a rate limit, and block spam and countries.

AI Agent ManagementEmail Settings

Configure email handoff and reply behavior for chatbot support workflows.

AI Agent ManagementLead Forms

Collect customer details directly inside the chat experience.

AI Agent ManagementIntegrations

Connect QwryAI with external platforms and business tools.

AI Agent ManagementDeveloper & Agent Access

Connect QwryAI to external AI tools, MCP clients, scripts, and CLI workflows.

AI Agent ManagementBackstage

Ask questions about your agent and workspace in a dedicated internal conversation.

AI Agent ManagementInstructions

Define your agent's behavior, guardrails, model, and response style.

AI Agent ManagementProcedures

Write a repeatable customer process with instructions, conditions, and actions.

AI Agent ManagementAction approvals

Review the exact input before an action performs a business write.

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Actions

Slack

Make compatible actions available through your connected Slack channel.

View as MarkdownDocumentation index

Overview

Slack is a connected conversation channel in QwryAI. Connect the workspace and select a channel, then enable compatible actions for Slack in each action's Channels settings.

Connect and choose a channel

  1. Open the chatbot's Slack connection from Channels or Integrations.
  2. Connect the intended Slack workspace using the authorization flow.
  3. Choose the channel QwryAI should use. Search by name or filter the channel list by public or private.
  4. Save the selected channel and verify the connection status.

Enable compatible actions

Open the action you want to use, expand Channels, and select Slack when it is available and connected. Save and enable the action, then test the matching request in Slack. Website-only triggers and client-side website handlers do not run inside a Slack conversation.

Send a custom Slack notification

For an outbound notification workflow, configure a Custom action against an endpoint you control that sends the permitted message to Slack. Keep credentials on the server, define the notification payload explicitly, and test with a dedicated channel before enabling it.

Configure a custom API action

Test in Slack

  • Confirm the workspace and selected channel before sending a test message.
  • Check the agent's response in Slack, including any action result.
  • Verify the action is enabled for Slack, rather than only for Chat bubble.
  • Review what conversation information is visible to channel members.
  • If the channel list fails to load, resolve the displayed connection error and retry.