Actions
Cal
Offer a Cal.com event from a customer conversation.
Overview
The Cal action connects a booking experience to the event URL you configure. The event's availability and scheduling rules remain in Cal.com.
Set up the action
- Choose Cal in Create action.
- Enter the action name and When to use instructions.
- Provide the Cal.com Event URL for the event customers should book.
- Choose the time display format.
- Select channels, save, and enable the action.
Test booking
- Ask the agent for the meeting described in your instructions.
- Check that the intended event opens and the displayed timezone is appropriate.
- Complete a test booking and verify it in your scheduling system.
- Check what customers see when no time is available.