Integrations
Messaging Platforms
Connect customer messaging channels such as WhatsApp, Instagram, Messenger, Slack, Telegram, and Email.
Documentation Index
Fetch the complete documentation index at: /llms.txt
Use this file to discover all available QwryAI pages before exploring further.
Messaging platform integrations let customers contact your team from the channels they already use. These channels often require provider permissions, business verification, sender approval, or template approval before production messaging works.
Channels
- Messenger
- Slack
- Telegram
- WhatsApp Templates
| Channel type | What to verify |
|---|---|
| Forwarding, DKIM, SPF, sender name, and reply routing are valid. | |
| Social messaging | Page, business, and messaging permissions are approved. |
| Sender, templates, billing, and daily limits are ready. | |
| Telegram | Bot token, webhook routing, and customer-side message delivery are confirmed. |
- Connect the provider account.
- Confirm required permissions and sender details.
- Send an inbound test message from the customer side.
- Reply from QwryAI or the help desk.
- Review delivery logs in both systems.