Actions
Calendly
Connect your Calendly account and offer scheduling from a conversation.
Overview
Calendly actions let your agent offer a meeting when a customer is ready to book. QwryAI connects to Calendly through OAuth and can open its hosted scheduling experience inside the website widget.
Connect Calendly
- Open Build → Actions and select Calendly from Create action.
- Choose Connect Calendly to open connection settings.
- Authorize the Calendly account that owns the events you want to offer.
- Select the event type in the integration settings and return to Calendly actions.
- Confirm the connection and available actions load successfully.
Configure an action
- Open Customize for the Calendly action you want to use.
- Review its action name and When to use instructions. Describe the requests that should lead to scheduling.
- Review the action's inputs and any widget settings available for that action.
- Choose the connected channels where it should be available.
- Save the draft, then enable or publish the action using its editor controls.
Test scheduling
- Ask for a meeting using the wording a customer would use.
- Check that the correct Calendly event opens.
- Review the displayed timezone and available slots.
- Complete a test booking and check Calendly for the confirmation.
- Try cancelling the scheduler and continuing the conversation.
Troubleshooting
| What you see | What to check |
|---|---|
| Connect Calendly | Complete the account connection for this chatbot. |
| Actions unavailable | Resolve the displayed connection or loading error before assuming there are no actions. |
| The wrong event opens | Review the selected event in connection settings. |
| The agent does not offer scheduling | Check the action's enabled state, channel, and When to use instructions. |