Workspace Management
Manage
Create and organize workspaces, chatbots, and team-level resources.
Choose the correct workspace and agent
Workspaces group your agents, team access, settings, integrations, and usage. Agent pages apply to the selected agent; workspace pages manage shared resources.
Check the scope of a change
A setting described as workspace-wide can affect more than the agent currently open. Review the scope of team access, routing, integration connections, and usage before changing it.