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QwryAI
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Quick StartWelcome to QwryAI

Get started with QwryAI and discover how to build an AI support assistant trained on your business data.

Quick StartBuild Your First AI Agent

Create a support agent from your website, review its knowledge, and publish it to your site.

Quick StartBest Practices

Use these practices to improve answer quality, reduce failed handoffs, and keep your chatbot useful over time.

Quick StartResponse Quality

Improve how accurately and helpfully your chatbot answers customers.

AI Agent ManagementPlayground

Test and optimize your chatbot before deployment.

AI Agent ManagementData Sources

Add, train, and maintain the knowledge your agent uses to answer customer questions.

AI Agent ManagementDeploy

Add your chatbot to a website or ecommerce storefront.

AI Agent ManagementSettings

Configure language, AI models, response behavior, and human support routing.

AI Agent ManagementEmail Settings

Configure email handoff and reply behavior for chatbot support workflows.

AI Agent ManagementLead Forms

Collect customer details directly inside the chat experience.

AI Agent ManagementIntegrations

Connect QwryAI with external platforms and business tools.

AI Agent ManagementDeveloper & Agent Access

Connect QwryAI to external AI tools, MCP clients, scripts, and CLI workflows.

AI Agent ManagementBackstage

Ask questions about your agent and workspace in a dedicated internal conversation.

AI Agent ManagementInstructions

Define your agent's behavior, guardrails, model, and response style.

AI Agent ManagementProcedures

Write a repeatable customer process with instructions, conditions, and actions.

AI Agent ManagementAction approvals

Review the exact input before an action performs a business write.

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AI Agent Management

Action approvals

Review the exact input before an action performs a business write.

Overview

Action approvals provide a review point for operations governed by an approval policy. Open Build → Approvals to inspect pending work. A decision applies to a particular request revision and its input.

Review a request

  1. Open the approval work queue and select a request. Use Search Action inputs to find a specific operation.
  2. Read the Action subject and input. Check the record, values, and requested business change.
  3. Review the approval policy, required decision count, and required permissions.
  4. Check expiry and any earlier decisions before recording your own.
  5. Enter a rationale and choose Approve Action or Reject Action.

Understand the policy

Policy detailMeaning
Required decision countThe number of distinct approvers needed.
Required permissionsPermissions an eligible reviewer must have.
Rejection behaviorWhether any rejection stops approval or a quorum policy applies.
ExpiryThe time after which the pending request cannot be approved.
RevisionThe particular input version your decision covers.

Record a decision

Rejection requires a rationale. Explain the business reason or evidence you reviewed. An approval is recorded toward the policy; the action can continue only once the policy is satisfied. A rejection prevents execution of that input according to the policy.

An empty queue

No Actions need approval means there is no pending work in the loaded queue. It does not mean every action in the workspace is automatically approved. Check the action's selected policy and enabled configuration when a workflow does not reach the expected approval step.