Skip to content
QwryAI
SupportDashboard
Documentation

Explore the documentation

Quick StartWelcome to QwryAI

Get started with QwryAI and discover how to build an AI support assistant trained on your business data.

Quick StartBuild Your First AI Agent

Create a support agent from your website, review its knowledge, and publish it to your site.

Quick StartBest Practices

Use these practices to improve answer quality, reduce failed handoffs, and keep your chatbot useful over time.

Quick StartResponse Quality

Improve how accurately and helpfully your chatbot answers customers.

AI Agent ManagementPlayground

Test and optimize your chatbot before deployment.

AI Agent ManagementData Sources

Add, train, and maintain the knowledge your agent uses to answer customer questions.

AI Agent ManagementDeploy

Add your chatbot to a website or ecommerce storefront.

AI Agent ManagementSettings

Choose the Copilot model, set a rate limit, and block spam and countries.

AI Agent ManagementEmail Settings

Configure email handoff and reply behavior for chatbot support workflows.

AI Agent ManagementLead Forms

Collect customer details directly inside the chat experience.

AI Agent ManagementIntegrations

Connect QwryAI with external platforms and business tools.

AI Agent ManagementDeveloper & Agent Access

Connect QwryAI to external AI tools, MCP clients, scripts, and CLI workflows.

AI Agent ManagementBackstage

Ask questions about your agent and workspace in a dedicated internal conversation.

AI Agent ManagementInstructions

Define your agent's behavior, guardrails, model, and response style.

AI Agent ManagementProcedures

Write a repeatable customer process with instructions, conditions, and actions.

AI Agent ManagementAction approvals

Review the exact input before an action performs a business write.

Tab to browse results Esc to close
Pages

Integrations

Instagram

Connect Instagram messaging so customer conversations can be handled from QwryAI.

View as MarkdownDocumentation index

Connect Instagram

Use an Instagram professional account that you can authorize for messaging.

Set up the connection

  1. Select the agent, open Integrations, and choose Instagram.
  2. Complete the Meta authorization and select the Instagram account offered by the account picker.
  3. Confirm the integration shows Connected.
  4. Open Channels and manage this channel to configure its visibility, instructions, and compatible actions.
  5. Send a message from an account you control and verify the reply in both the channel and QwryAI Inbox.

Troubleshooting

If authorization does not finish, check the selected provider account and its access to the intended resource. A Connected integration is not the same as an enabled channel. Confirm the channel configuration and its action compatibility before investigating the agent instructions.

Channel settings