Integrations
Slack
Send QwryAI notifications or support events into Slack channels.
Documentation Index
Fetch the complete documentation index at: /llms.txt
Use this file to discover all available QwryAI pages before exploring further.
Send QwryAI notifications or support events into Slack channels.
Setup
Prerequisites
- Slack workspace permission
- Destination channel
- Notification trigger
- A test event
Before launch
Run the setup from a draft or test environment when possible, then confirm the live customer path after publishing.
Connect and test
- Open Integrations from the workspace or selected chatbot.
- Choose Slack.
- Complete the provider authorization or embed steps.
- Save the integration.
- Run a test from the customer side.
- Confirm the result appears inside QwryAI.
Troubleshooting
| Issue | What to check |
|---|---|
| Connection fails | Confirm provider permissions, workspace access, and any required API keys. |
| Messages do not arrive | Check channel status, provider delivery logs, and whether the correct chatbot is connected. |
| Customer reply is missing | Confirm reply routing and that the connected account belongs to the same workspace. |