AI Agent Management
Lead Forms
Collect customer details directly inside the chat experience.
Documentation Index
Fetch the complete documentation index at: /llms.txt
Use this file to discover all available QwryAI pages before exploring further.
Use Lead Forms when the chatbot needs to collect structured information for sales, demos, quotes, or follow-up support. Keep forms short so customers can complete them quickly.
- Sales inquiries
- Demo requests
- Quote requests
- Support follow-up
- Contact collection
- Pre-qualification questions
- Use clear labels.
- Avoid asking for information your team will not use.
Create a Lead Form
- Open the selected chatbot.
- Open Lead Forms.
- Create a new form.
- Add the fields you need.
- Mark only essential fields as required.
- Save the form.
- Test the form in Playground.
- Submit a test lead.
- Confirm the submission appears in the correct workspace.
Review Submissions
Lead submissions should be reviewed with conversation context. The customer message often explains intent better than the form fields alone.
- Review the question before follow-up.
- Create a ticket if the lead also needs support work.
| Field type | Use carefully for |
|---|---|
| Name and email | Normal follow-up and sales routing. |
| Phone number | Only when your team is ready to call or message the customer. |
| Company or role | B2B qualification and routing. |
| Custom fields | Specific qualification questions that affect follow-up. |