# Full AI Documentation: QwryAI Platform

QwryAI is an AI customer-support platform for building trained agents, deploying them to customer channels, reviewing conversations, collecting leads, escalating to human teams, and improving support quality over time.

## Platform Areas

### AI Agents
Create and manage AI agents with source data, model settings, testing tools, deployment controls, lead forms, email behavior, integrations, and developer access. Use Playground before launch to verify answer quality, handoff behavior, and customer-facing tone.

### Data & Response Quality
Train agents with clear website, product, FAQ, policy, document, and support content. Use Activity, Response Quality, and Knowledge Gaps to identify weak answers, missing sources, outdated policies, and questions that need human review or better source material.

### Help Desk
Use the help desk to review conversations, manage tickets, filter work, assign ownership, schedule coverage, configure email settings, and take over customer conversations when a human response is required.

### Workspace Management
Manage workspace settings, usage, billing readiness, team access, agent permissions, and two-factor authentication. Review workspace-level controls before deploying agents to production traffic.

### Supported Integrations
QwryAI documentation covers supported website platforms, messaging platforms, email, Instagram, Messenger, Telegram, Shopify, Slack, WhatsApp, WhatsApp Templates, Zapier, and general business-tool workflows.

### Actions
Actions allow agents to trigger structured workflows such as Calendly booking, live chat, lead collection, custom API actions, custom buttons, human escalation, Shopify workflows, Slack notifications, and web search.

## Documentation Index
The concise index is available at https://www.qwryai.com/llms.txt and lists every supported user-guide page.

## Policies
- [Privacy Policy](https://www.qwryai.com/privacy-policy)
- [Terms of Service](https://www.qwryai.com/terms)

## Contact
- [support@qwryai.com](mailto:support@qwryai.com)