# Translation

Configure language detection and conversation translation.

## Support conversations across languages

Agent Settings provides a default language, automatic translation, and language detection. The conversation header also exposes the agent conversation language.

## Configure translation

1. Open Settings → General for the agent.
2. Choose Default Language.
3. Enable Auto-translate Conversations when visitor and team languages differ.
4. Choose Auto-detect visitor language or Use visitor locale only.
5. Save Configuration and check an exchange in the languages your team supports.

## Review important details

Check names, dates, product terms, and technical instructions in both the customer and team view. Translation helps communication; it does not verify the accuracy of the original answer or the customer’s identity.

- [General settings](/docs/user-guides/agent-management/settings)